Hikvision NPAPI Web Plugin Unsupported on Chrome and Firefox

UPDATE: Hikvision firmware releases (NVR: 4.22.00 / Camera: 5.6.0) now supports a native plugin which allows for video viewing in Chrome and Firefox browsers.

Hikvision's current use of NPAPI plugin for web browsers to display video no longer works in Google Chrome v45 (since September 2015) and in Firefox v52.0 released 7th march 2017.

This means users will no longer be able to successfully install the web browser plugin which is needed to view cameras/NVR video in Chrome or Firefox.

Firefox

Currently the following workaround works, but we are unsure for how long

1. Type about:config in the Firefox address bar – ignore the “are you sure you want to proceed?” page
2. Right click anywhere. A context window should pop-up
3. Select New andgt;andgt; Boolean
4. Enter exactly plugin.load_flash_only
5. Set the Boolean value to False
6. Restart Firefox

Chrome

There is a Chrome extension called IETab that runs Internet Explorer as a tab inside the Chrome browser. This has been tested by us and works fine with the current Hikvision web plugin.

Other Browsers

We have tested the following browsers which still appear to run the Hikvision NPAPI plugin without any issue.

• Internet Explorer 11
• Firefox ESR version 45

New Plugin Availability

We currently do not have an ETA from Hikvision on a native plugin for web browsers.